Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 281 reviews)); "Fun! Good pay and hours" ((in 150 reviews)); "They offer great training and a company that will look great on a resume." ((in 72 reviews)); "Great leaders and coworkers." ((in 55 reviews)); "working with great people and teams in a environment with rich company culture." ((in 53 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 194 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 97 reviews)); "salary is low and very hard to get a promotion" ((in 94 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 62 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Sep 30, 2018

Marriott is ruining the Brand

Banquet cook

Recommend

CEO approval

Business Outlook

Pros

Wonderful Co workers and beautiful property. I loved the guests!

Cons

Low pay, pressure to cut quality, false advertising. Mgmt blood thirsty for promotions. Some managers do not follow ADA. Marriott should sell the brand to a company that knows true luxury.

4.0

Aug 10, 2018

Server

Food server

Recommend

CEO approval

Business Outlook

Pros

Good opportunity to learn and grow in hospitality industry. Because lot of training has been provide to the staff.

Cons

Long working hours and need to do overtime

3.0

Jul 13, 2018

Overall good learning experience, very little pay for some positions

Server

Recommend

CEO approval

Business Outlook

Pros

Good health benefits, dental, 401k. You learn a lot. If you do anything in the Front Desk, Food and Beverage Department or any position dealing with guests, you will become a doctor in customer service and hospitality.

Cons

Difficult to move up in Food and Beverage and other departments because pay is so low for supervisors who have an immense amount of responsibility and basically live there. Departments such as "Sales" as well as the Executive Staff needs to get a hold of their ego's and put some humility in their lives.

Viewing 277 - 279 of 2,962 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Suite Ambassador (Shipboard)

United States

View job

Server Assistant (Shipboard)

United States

View job

Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Marriott is ruining the Brand

Server

Overall good learning experience, very little pay for some positions

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton