Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 281 reviews)); "Fun! Good pay and hours" ((in 150 reviews)); "They offer great training and a company that will look great on a resume." ((in 72 reviews)); "Great leaders and coworkers." ((in 55 reviews)); "working with great people and teams in a environment with rich company culture." ((in 53 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 194 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 97 reviews)); "salary is low and very hard to get a promotion" ((in 94 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 62 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jan 19, 2019

Valet/Parker

Valet

Recommend

CEO approval

Business Outlook

Pros

They have really good benefits, and free food.

Cons

The working environment is awful. A lot of talking behind peoples back, really high expectations, no end times for shifts. There's also a 5:45 am working shift which is terrible, very rarely do you have guest getting up that early to start off their day. A lot of micromanaging, and the cafe is awful as well.

2.0

Oct 12, 2018

Safety and Security Officer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, room for growth.

Cons

pay, department isn't organized.

1.0

Oct 11, 2018

Ritz-carlton Toronto is the worst Ritz property to work for

Junior sous chef

Recommend

CEO approval

Business Outlook

Pros

really nothing to mention , it is a place that has nothing to do with luxury

Cons

too many to mention, i do not suggest this place to people who want to develop skills in hospitality industry

Viewing 274 - 276 of 2,962 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Suite Ambassador (Shipboard)

Estados Unidos

View job

Server Assistant (Shipboard)

Estados Unidos

View job