Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 302 reviews)); "Fun! Good pay and hours" ((in 154 reviews)); "working with great people and teams in a environment with rich company culture." ((in 57 reviews)); "Great leaders and coworkers." ((in 53 reviews)); "Great company culture from Marriott and good HR." ((in 43 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 189 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 134 reviews)); "salary is low and very hard to get a promotion" ((in 95 reviews)); "No work life balance in the food and beverage department" ((in 94 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 60 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Sep 30, 2013

It was amazing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people were great to work with. The training was phenomenal and Credo card provided a great base.

Cons

The cons of working there are the people who stay there are usually entitled.

5.0

Sep 30, 2013

great opportunity

Concierge supervisor

Recommend

CEO approval

Business Outlook

Pros

you will learn from the best when it comes to hospitality

Cons

the hours can be grueling but the experiences you will learn will be worth a lifetime.

4.0

Sep 30, 2013

One of the best of the best

Hotel manager on duty

Recommend

CEO approval

Business Outlook

Pros

The philosophy of "ladies and gentlemen serving ladies and gentleman" supporting the idea of an extraordinary customer experience makes you proud of working one of the gold standards in the industry

Cons

Salaries in the industry are inherently low. I was with the company , however , before the Marriott merger so benefits should have gotten better

Viewing 2782 - 2784 of 2,962 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Suite Ambassador (Shipboard)

United States

View job

Server Assistant (Shipboard)

United States

View job

Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

It was amazing

great opportunity

One of the best of the best

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton