Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 280 reviews)); "Fun! Good pay and hours" ((in 169 reviews)); "They offer great training and a company that will look great on a resume." ((in 73 reviews)); "working with great people and teams in a environment with rich company culture." ((in 60 reviews)); "Great leaders and coworkers." ((in 48 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 194 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 130 reviews)); "No work life balance in the food and beverage department" ((in 99 reviews)); "salary is low and very hard to get a promotion" ((in 92 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 58 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Skip to content Skip to footer

Notifications

Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Aug 7, 2014

Ritz New Orleans; great company with horrible & phony management.

Too obvious

Recommend

CEO approval

Business Outlook

Pros

Great pay, some hourly workers are good, benefits package is good & its an overall great brand

Cons

The management team is really phony& could careless about the staff. New employees schedule is always the bad one, & the parking situation is the worst, contract parking is no better.

3.0

Aug 6, 2014

Banquet Cook

Cook

Recommend

CEO approval

Business Outlook

Pros

Good salary, benefit, structured You can add "Ritz Carlton" name on your resume Good salary and benefit (esp medical insurance) Giftcard for holiday ($25)

Cons

Experience could be bad if your direct supervisor does not provide you with proper support Some of fellow cooks are inadequate

4.0

Aug 5, 2014

Good company to work for. Good opportunity to move upward if willing to put in time to learn the business.

Engineer

Recommend

CEO approval

Business Outlook

Pros

personal growth, above average compensation, friendly co-workers

Cons

Other employees not committed to corporate culture.

Viewing 2701 - 2703 of 2,964 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Hotel Florença

3.9★Compensation & Benefits

Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Activities & Events Associate (Shipboard)

Estados Unidos

View job

Deckhand - AB (Shipboard)

Estados Unidos

View job