Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Ritz-Carlton

      Part of Marriott International

      Is this your company?

      Ritz-Carlton reviews

      Compare reviews

      3.8

      68% would recommend to a friend

      (2,958 total reviews)
      avatar

      Hervé Humler

      79% approve of CEO

      66% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Career opportunities

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.3

      Senior management

      3.2

      Work/Life balance

      Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Jun 12, 2008

      Shiney on the outside.....

      Spa worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you can get hired full time (promises, promises), OK pay and benefits. Prestige.

      Cons

      Cutting positions through "loopholes" No Job security. Expectation to satisfy sometimes unsatisfyable guests. Lack of real respect and value of employees despite lots of propaganda to convince you otherwise. Favoritism toward managers. Harrassment and threats by management. Not a lot of smiling coworkers except new hires who haven't been abused yet.

      1.0
      Feb 25, 2023

      Very unreliable

      Hostess/barista
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Health Care * Hotel Discount

      Cons

      * Management * HR *No time off *Overworked

      4.0
      May 11, 2019

      Reached my dream just to have it crushed.

      Event concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Felt like family from day one. Regardless which property I worked at consistency in policies and procedures was for the most part seamless.

      Cons

      Promotion from within is lacking or it takes jumping through a bunch of hoops and getting past a lot of hurdles to break through the supervisor to manager ceiling. I was overlooked for a management position 4 times even though I was basically already performing all of the duties of the role! Leadership isn’t always transparent about the goings-on at the property but that (like any hotel) depends on the management style of the leadership.

      Viewing 25 - 27 of 2,958 Reviews
      Related searches: Ritz-Carlton jobs | Ritz-Carlton salaries | Ritz-Carlton benefits | Ritz-Carlton interviews
      ReviewsRitz-Carlton reviews

      Glassdoor has 3,523 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.