Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 303 reviews)); "This job offered great pay and was straightforward." ((in 170 reviews)); "working with great people and teams in a environment with rich company culture." ((in 58 reviews)); "Great leaders and coworkers." ((in 47 reviews)); "Great company culture from Marriott and good HR." ((in 43 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 194 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 134 reviews)); "No work life balance in the food and beverage department" ((in 97 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 59 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Oct 1, 2014

Terrible with schedules

Valet

Recommend

CEO approval

Business Outlook

Pros

Great money. Cool people. Lots of excercise. The parties we had were fantastic. Got to drive some amazing cars.

Cons

Training. Not flexible with my school schedule. I would tell them 3 months in advance that I needed a day off and it wouldn't be granted.

3.0

Sep 28, 2014

Good if you want to learn and stay in hospitality, however no quality of life.

Food and beverage sales coordinator

Recommend

CEO approval

Business Outlook

Pros

A lot to learn, team is very friendly. YOu truly become a family

Cons

Underpaid. you will have no quality of life once you get to a certain level.

3.0

Sep 26, 2014

Good company but this location fell short of other Ritz/Marriott properties I have worked for.

Guest service department

Recommend

CEO approval

Business Outlook

Pros

Benefits, work enviroment, great coworkers.

Cons

Unorganized, people always calling off, management would flat out lie to you and seemed unqualified in the Guest Services department. Almost daily someone would miss their shift. Always being asked to cover someones shift. It seemed management wouldn't do anything about the issue. Planning was at times last minute and managers would take their stress out on their team members.

Viewing 2686 - 2688 of 2,964 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Activities & Events Associate (Shipboard)

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Deckhand - AB (Shipboard)

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Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Terrible with schedules

Good if you want to learn and stay in hospitality, however no quality of life.

Good company but this location fell short of other Ritz/Marriott properties I have worked for.

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Jobs at Ritz-Carlton