Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

67% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 290 reviews)); "This job offered great pay and was straightforward." ((in 152 reviews)); "working with great people and teams in a environment with rich company culture." ((in 58 reviews)); "Great leaders and coworkers." ((in 49 reviews)); "Great company culture from Marriott and good HR." ((in 45 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 189 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 126 reviews)); "No work life balance in the food and beverage department" ((in 98 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 62 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,965 total reviews)

Hervé Humler

80% approve of CEO

66% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jan 22, 2015

A great place to work if you are fresh out of high school.

Bartender

Recommend

CEO approval

Business Outlook

Pros

You can work in multiple outlets in different roles.

Cons

Management changes every six months so it is difficult to advance career. Your position in the company changes, along with your pay, based on current need.

5.0

Jan 21, 2015

Good work experience there.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love The company culture.

Cons

Too much training not necessary.

3.0

Jan 20, 2015

Great for lateral transitions...not promotions

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

International hotel discounts to hundreds of properties. Free employee meals, uniforms, great health benefits and 403B program. Everyone treats guests well.

Cons

Prior work experience in other industries was not considered for several promotion opportunities ex. a person has excelled at Business Sales, yet will not be considered for Catering for Banquet Sales-even...absurd!!!! Staff is not always treated with respect.

Viewing 2653 - 2655 of 2,965 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Activities & Events Associate (Shipboard)

Estados Unidos

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Hotel Manager (Shipboard)

Estados Unidos

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