Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

67% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 302 reviews)); "This job offered great pay and was straightforward." ((in 154 reviews)); "working with great people and teams in a environment with rich company culture." ((in 52 reviews)); "Great leaders and coworkers." ((in 49 reviews)); "Great company culture from Marriott and good HR." ((in 43 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 131 reviews)); "No work life balance in the food and beverage department" ((in 99 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 61 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,965 total reviews)

Hervé Humler

80% approve of CEO

66% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,965 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,965 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Mar 14, 2015

Good.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great to WO for yhRK

Cons

slow at times less shifts

5.0

Mar 9, 2015

Best company I've ever worked for.

Director of purchasing

Recommend

CEO approval

Business Outlook

Pros

The facilities, equipment and processes are top notch for getting the job done. If you do your job well, there are opportunities for growth.

Cons

Work performance expectations are high, manager work days are long, lot's of meetings. Management compensation packages are low.

4.0

Mar 9, 2015

Great overall experience, however I would not make a career out of it.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

The Ritz-Carlton is known for luxury and quality and it is rewarding to be part of creating that legacy for your guests to enjoy.

Cons

Perhaps the largest disappointment was the pay was flat for all hourly workers. What I mean by this is every position has a flat pay and regardless if you just started yesterday or if you've been doing this position for 20 years - you are making the same, exact amount. There are no merit raises - the only raises were cost of living raises so if there was a cost of living raise then everyone who did your same position would also be raised to that new level.

Viewing 2635 - 2637 of 2,965 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Assistant IT & Broadcast Manager (Shipboard)

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Hotel Manager (Shipboard)

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Purser Payroll (Shipboard)

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Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good.

Best company I've ever worked for.

Great overall experience, however I would not make a career out of it.

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Jobs at Ritz-Carlton