Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 298 reviews)); "This job offered great pay and was straightforward." ((in 142 reviews)); "working with great people and teams in a environment with rich company culture." ((in 59 reviews)); "Great company culture from Marriott and good HR." ((in 48 reviews)); "Great leaders and coworkers." ((in 46 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 192 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 136 reviews)); "No work life balance in the food and beverage department" ((in 102 reviews)); "salary is low and very hard to get a promotion" ((in 83 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 58 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,962 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Feb 21, 2022

I like flexible

Banquet server/bartender

Recommend

CEO approval

Business Outlook

Pros

Flexible in scheduling for the most part,great healthcare options, pretty easy to work in other departments if you’re low in hours in your department. Hotel discount accommodations everywhere. Beautiful views no matter what part of the hotel I was in.

Cons

Back of the house a bit disorganized. Not enough brooms and dust pans to save your life when there was a spill. Small thing like this but if not on hand it would take longer to complete a task. Which is everything when you’re working in Banquets.

2.0

Feb 17, 2022

Ritz Carlton Perth

Server

Recommend

CEO approval

Business Outlook

Pros

Marriot discount, good team and working for a global brand (good for future job prospects)

Cons

Unable to use the discount a lot because they overwork you for long hours with mediocre pay and do not provide meals on break. Upper management does not care.

2.0

Jan 23, 2022

Unorganized

Spa attendant

Recommend

CEO approval

Business Outlook

Pros

Benefits, full time opportunities, high pay, and nice co-workers.

Cons

Unorganized operations, Seasonal work, lack of supplies, scheduling mishaps, and lack of communication.

Viewing 214 - 216 of 2,962 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Server Assistant (Shipboard)

Estados Unidos

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Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

I like flexible

Ritz Carlton Perth

Unorganized

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Jobs at Ritz-Carlton