Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 293 reviews)); "This job offered great pay and was straightforward." ((in 167 reviews)); "Excellent Training and knowledge of customer service" ((in 65 reviews)); "working with great people and teams in a environment with rich company culture." ((in 63 reviews)); "Great leaders and coworkers." ((in 51 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 97 reviews)); "salary is low and very hard to get a promotion" ((in 87 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 63 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Skip to content Skip to footer

Notifications

Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,964 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Nov 27, 2024

Here it goes

Concierge

Recommend

CEO approval

Business Outlook

Pros

Enjoyable to work. No micro managing

Cons

High turnover so never know when your getting fired

2.0

Nov 26, 2024

Mid

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are good. Paid time off and sick time

Cons

They have older employees so they have to over staff to make up

3.0

Nov 25, 2024

Working at RC, Abu Dhabi

Hotel reservations agent

Recommend

CEO approval

Business Outlook

Pros

You would work for the top 1% in the Hotel industry Accommodation, Insurance, Food, Transport to and from work is provided

Cons

Salary has remained unchanged over the years. The increment based on your performance falls below standard and expectations.

Viewing 214 - 216 of 2,964 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

Hotel Florença

3.9★Compensation & Benefits

Jobs at Ritz-Carlton

Assistant Maintenance Supervisor

Apartment Leasing Consultant

Engine Oiler and Waste Operator (Shipboard)

Estados Unidos

View job

Deckhand - AB (Shipboard)

Estados Unidos

View job

Sound & Light Technician (Shipboard)

Estados Unidos

View job