Ritz-Carlton reviews

3.8

68% would recommend to a friend

(2,958 total reviews)
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Hervé Humler

79% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Mar 21, 2026

Not worth it

Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are decent

Cons

Lots of bureaucratic obstacles Lack of accountability in certain departments. Lack of support from most upper and middle management and engineering. Not enough teamwork encouraged across hotel.

1.0
Mar 18, 2026

Bad

Recommend
CEO approval
Business Outlook

Pros

nothing good in this company at all

Cons

Colleagues are very toxic and bad

Viewing 19 - 21 of 2,958 Reviews

Glassdoor has 3,523 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.