Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,961 total reviews)
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Hervé Humler

80% approve of CEO

67% positive business outlook

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jul 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Everyone is so nice, welcoming and most are genuine but if I wouldn't have made the friends I have there now, I wouldn't be here anymore.

Cons

Terribly managed No communication No respect for time No respect for dedication No respect for hard work Aren't willing to take new ideas into consideration

2.0
Jun 19, 2022

Good but not great

Recommend
CEO approval
Business Outlook

Pros

Pay is good and benefits are great

Cons

Management has declined and hotel is basically a Marriott. It’s supposed to be 5 star but ownership won’t invest to keep things top notch. HR is poor

5.0
Jun 18, 2022

Great Job

Recommend
CEO approval
Business Outlook

Pros

Great discounts The people you meet Coworkers Pay is great

Cons

Irritated people Lazy coworkers Overnight hours

Viewing 196 - 198 of 2,961 Reviews

Glassdoor has 3,526 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.