Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 303 reviews)); "This job offered great pay and was straightforward." ((in 156 reviews)); "They offer great training and a company that will look great on a resume." ((in 71 reviews)); "Great leaders and coworkers." ((in 53 reviews)); "Great company culture from Marriott and good HR." ((in 49 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 127 reviews)); "No work life balance in the food and beverage department" ((in 96 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 59 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Ritz-Carlton reviews

3.7

69% would recommend to a friend

(2,961 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,961 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,961 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Viajes y turismo industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Sep 6, 2023

Hotel Discounts

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hotel discounts are great for employees to enjoy

Cons

Health insurance is pretty expensive

1.0

Aug 26, 2023

Dishonest business practices and bias

Front desk guest experience expert

Recommend

CEO approval

Business Outlook

Pros

The benefits were competitive compensation not as much.

Cons

The environment is toxic and leadership movers in a way that is conniving and deceitful as well as act in a manner completely opposing their then credo, core values, and employee promise.

3.0

Jun 20, 2023

Great pay. Neglected property

Esthetician

Recommend

CEO approval

Business Outlook

Pros

Great pay snd benefits package. Beautiful place to work in Lake Tahoe. Great hotel discounts.

Cons

Lack of skilled and experienced leadership. High turnover for management. Non experienced foreign students rotating every 3 months which can be frustrating due to language barrier. The hotel guests are usually not happy with services from under qualified staff.

Viewing 178 - 180 of 2,961 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Assistant Maintenance Supervisor

Concierge (Shipboard)

United States

View job

Suite Ambassador (Shipboard)

United States

View job

Ritz-Carlton

Ritz-Carlton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Hotel Discounts

Dishonest business practices and bias

Great pay. Neglected property

Top companies for "Compensation and Benefits" near you

Jobs at Ritz-Carlton