Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

68% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 294 reviews)); "Good pay very very good" ((in 146 reviews)); "working with great people and teams in a environment with rich company culture." ((in 61 reviews)); "Great leaders and coworkers." ((in 52 reviews)); "Great company culture from Marriott and good HR." ((in 42 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 183 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 139 reviews)); "No work life balance in the food and beverage department" ((in 101 reviews)); "salary is low and very hard to get a promotion" ((in 87 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 61 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

Skip to content Skip to footer

Notifications

Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.8

68% would recommend to a friend

(2,958 total reviews)

Hervé Humler

79% approve of CEO

66% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 7, 2015

Luxury for the guests, standard for the employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay for the area. Solid budgets to provide tools for employees and guest.

Cons

Depending on the management structure at your property it can be very hard to break into management from an hourly position.

1.0

Sep 9, 2014

Eager, Ambitious, Well Educated... Door Attendant? (I was a Guest Relations Coordinator.)

Guest relations

Recommend

CEO approval

Business Outlook

Pros

The name looks good on a resume, and you do get a discount on rooms with Marriott, based on availability of course.

Cons

I was led to believe that my prior experience, as well as my enthusiasm would lead to a rewarding, fulfilling position with Ritz-Carlton. Unfortunately, "Guest Relations Coordinator" was a nice way of phrasing "lobby greeter with no potential for advancement". Ummm... standing in the lobby for four hours at a time is not what I spent $100,000 on a Bachelor's degree for. I applied for transfers to other positions a couple times, and watched while they hired people from outside the company rather than cross training me (an "employee of the month").

1.0

Oct 10, 2018

Awful experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Brand name could look good on resumes.

Cons

Bullying, lazy management. They try to write you up for nothing. Provide false write ups. They can tell you they will fire you within 6 weeks after just hiring you. Co workers are snitches.

Viewing 13 - 15 of 2,958 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at Ritz-Carlton

Apartment Leasing Consultant

Concierge (Shipboard)

Server Assistant (Shipboard)

Estados Unidos

View job

Sound & Light Technician (Shipboard)

Estados Unidos

View job