Ritz-Carlton reviews

3.8

68% would recommend to a friend

(2,958 total reviews)
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Hervé Humler

79% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, good training, looks good on the resume, you can get hired on almost anywhere after 1 year here.

Cons

If you make $1,000 in tips and your 2 wait staff make $200, you only really made $400. You will break your back and your wait staff will kill you on the tip share.

4.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great environment, surrounded by great people and management.

Cons

Maintaining the ritz level standards is pretty intense, like being unable to say the word no regardless of the situation

4.0
Oct 16, 2025

Mixed Bowl

Recommend
CEO approval
Business Outlook

Pros

HR department is super caring and encouraging

Cons

Other leaders have their favorites and do not help with growth unless you’ve been there for literal years

Viewing 55 - 57 of 2,958 Reviews

Glassdoor has 3,523 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.