Ritz-Carlton reviews

3.8

68% would recommend to a friend

(2,958 total reviews)
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Hervé Humler

79% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Location, benefits and travel perks. Most departments seem open to promoting within. Opportunities to grow.

Cons

Pay is not comparable to other properties. No free parking. Departments stretched thin. Ritz-Carlton owned by Marriott and is no longer the same luxury brand hotel.

5.0
Nov 12, 2025

Professional

Recommend
CEO approval
Business Outlook

Pros

I like worked there becuse I could imporve our myself to learn new thing from other department

Cons

The service charge not always good, it was always depand on revenue

2.0
Nov 6, 2025

Experience

Recommend
CEO approval
Business Outlook

Pros

team is welcoming and nice

Cons

Workload is not worth it for the low pay High turnover rates

Viewing 49 - 51 of 2,958 Reviews

Glassdoor has 3,523 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.