Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

69% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 304 reviews)); "Fun! Good pay and hours" ((in 154 reviews)); "working with great people and teams in a environment with rich company culture." ((in 56 reviews)); "Great company culture from Marriott and good HR." ((in 48 reviews)); "Learn a lot with great colleagues around me to help me out." ((in 43 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 189 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 135 reviews)); "No work life balance in the food and beverage department" ((in 98 reviews)); "salary is low and very hard to get a promotion" ((in 85 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 57 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

Compare reviews

3.7

69% would recommend to a friend

(2,958 total reviews)

Hervé Humler

80% approve of CEO

67% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 27, 2015

The Ritz-Carlton is a prestigious company to work for that looks great on a resume.

Associate director, meetings & special events

Recommend

CEO approval

Business Outlook

Pros

The company is constantly training employees in best practices and the employees are the best in the hospitality industry. You can always count on other departments to get things done and get them done right. There is some room for advancement. The pay can be higher than other hotels and bonus structure is good.

Cons

In order to move up, you often need to move to another property, which is usually in another city. Work-life balance is not the best. Minimum 10 hour days for managers with little flexibility for personal commitments. Lots of early mornings, late nights, and weekend work. Heavy work load for events and often very stressful. Lots of unnecessary paperwork.

2.0

Mar 6, 2013

Former Bartender Ritz Carlton Amelia Island

Bartender

Recommend

CEO approval

Business Outlook

Pros

great company benefits paid vacation traveling was easy with room rates.

Cons

I was with the company for 3 years.. everyday of the 3 years I was treated like a dog. even when I was pregnant. no respect what so ever for anyone. I finally left the company with a heavy heart but head held high.. if they didn't want you working there.. they found a way to get you out.. Dirty Dirty.

2.0

Jun 5, 2011

Work, Work, Work

Housekeeping manager

Recommend

CEO approval

Business Outlook

Pros

Good Benefits Looks Good on a resume Teaches incredible customer service skills Definately tries to create a positive enviroment for line level employees

Cons

No work life balance, just work day to day responsibilities often make it difficult to have an opportunity to learn new skills

Viewing 43 - 45 of 2,958 Reviews

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Jobs at Ritz-Carlton

Apartment Leasing Consultant

Concierge (Shipboard)

Server Assistant (Shipboard)

Estados Unidos

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Sound & Light Technician (Shipboard)

Estados Unidos

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