Ritz-Carlton reviews

3.8

68% would recommend to a friend

(2,958 total reviews)
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Hervé Humler

79% approve of CEO

66% positive business outlook

Ritz-Carlton has an employee rating of 3.8 out of 5 stars, based on 2,958 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Dec 15, 2025

Entry Level

Recommend
CEO approval
Business Outlook

Pros

If you are new in the industry, great place to start to build a good CV. You can make great connections and meet amazing people

Cons

Hard to grow professionally inside the company. Low salaries

4.0
Dec 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Enjoyed working over there and learned a lot

Cons

Even though there is an opportunity to grow, there are lots of restrictions

4.0
Dec 4, 2025

Night Manager

Recommend
CEO approval
Business Outlook

Pros

Great team and very strong development.

Cons

Very high intensity at times and very high guest expectations

Viewing 40 - 42 of 2,958 Reviews

Glassdoor has 3,523 Ritz-Carlton reviews submitted anonymously by Ritz-Carlton employees. Read employee reviews and ratings on Glassdoor to decide if Ritz-Carlton is right for you.