Does Ritz-Carlton pay their employees well?

According to anonymously submitted Glassdoor reviews, Ritz-Carlton employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Ritz-Carlton. This rating has been stable over the past 12 months.

How satisfied are employees working at Ritz-Carlton?

67% of Ritz-Carlton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ritz-Carlton 3.2 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Ritz-Carlton?

Server (116) , Front Desk Agent (80) , Server/Waiter (55) , Bartender (54) , Concierge (53) , Intern (44) , Hostess (38) , Internship (35) , Guest Relations (34) , Manager (30) , Sales Manager (30) , Banquet Server (29) , Guest Experience Expert (29) , Cook (28) , Loss Prevention Officer (26)

What are the pros of working at Ritz-Carlton according to real employee reviews?

"Great benefits and inspired by peers daily!" ((in 302 reviews)); "This job offered great pay and was straightforward." ((in 154 reviews)); "working with great people and teams in a environment with rich company culture." ((in 52 reviews)); "Great leaders and coworkers." ((in 49 reviews)); "Great company culture from Marriott and good HR." ((in 43 reviews))

What are the cons of working at Ritz-Carlton according to real employee reviews?

"Hours constantly changing and poor management" ((in 190 reviews)); "Long hours and dealing with anger guest who think the world is owed to them." ((in 131 reviews)); "No work life balance in the food and beverage department" ((in 99 reviews)); "salary is low and very hard to get a promotion" ((in 89 reviews)); "Managers do NOT try to work with your schedules or outside life" ((in 61 reviews))

What are employees saying about Ritz-Carlton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ritz-Carlton layoffs and their outlook for job security at Ritz-Carlton in 2026.

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Ritz-Carlton

Part of Marriott International

Ritz-Carlton reviews

3.7

67% would recommend to a friend

(2,966 total reviews)

Hervé Humler

80% approve of CEO

66% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Compensation and benefits

3.3

Senior management

3.2

Work/Life balance

Ritz-Carlton has an employee rating of 3.7 out of 5 stars, based on 2,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ritz-Carlton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 19, 2024

All About Perspective

Hostess

Recommend

CEO approval

Business Outlook

Pros

Great for college students or part-time

Cons

Not enough pay to fully financially support yourself.

2.0

Aug 18, 2024

The Ritz-Carlton Tyson Corner

Department manager

Recommend

CEO approval

Business Outlook

Pros

Good Life insurance benefits. Good employee discounts.

Cons

Owners don't give hardly any money to buy or update equipment that you need to basically do your job. HR is the office to support you. Work Life balance sucks. Company will not let anyone have Supervisors to help you run the operation. Salary is not that good. Back of house Is falling apart and is safety hazards everywhere. Work/Life/Balance does not exist because your can't have Supervisors to help assist in the operation so your have to work minimum 14 hour days. No support from GM and above. Finance department has no idea what they are doing and need a change in leadership there. Not enough payroll hours to run the operation so your budget is always in the red.

5.0

Aug 16, 2024

Ladies and Gentlemen serving Ladies and Gentlemen

Director of loss prevention and security

Recommend

CEO approval

Business Outlook

Pros

Great Leadership team that works well together and communicates issues properly in order to meet and exceed guest needs. Focuses on employee work life balance as a priority.

Cons

Turn over can be high due to some seasonal positions and not a strong candidate market.

Viewing 316 - 318 of 2,966 Reviews

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