Revolut reviews

4.0

76% would recommend to a friend

(5,314 total reviews)
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Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Aug 19, 2020

Tyranny

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are passionate, intelligent, hard working, creative

Cons

Executive Leadership does not value those people, initiatives are put in place to improve employee engagement that are buried by the behaviour of a select few 'original' execs. Nik controls EVERYTHING - especially items he has no knowledge or expertise in. He consistently undermines senior people's experience, insisting things are done in his way. He sulks when things are not done how he wants them. Excluding people when it suits him, it's like a school bully at times. The company is built around yes men that all think and act in the same way...and are all men. For a company that prides itself on innovation this is extremely ironic. Alan is the same, ignores decisions made and tries to control everything for it to be done how he wants (without fully appreciating the impact and consistently undermining hard work done) Women are ignored, with men who fit Nik's view on what an A-Player is (Male, STEM degree, consulting background) are given preferential treatment, whereas the females have to consistently fight for everything they have - despite extensive experience and proven track record. People seem to genuinely be working really hard to improve engagement, but this will not happen while Nik and his right hand men continue to behave how they do.

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Revolut Response
5y
We’re sorry to hear that you are not enjoying your Revolut experience. We agree and we’re proud that our people are passionate, intelligent, hard working and creative (and they make amazing products). Like you, we love our honest, direct, delivery focused culture and we work hard, as part of that, to support and recognise all our employees. We appreciate that Revolut might not be the best fit for everyone but we hope that it works out better for you in future.
1.0
Aug 14, 2024
Recommend
CEO approval
Business Outlook

Pros

You will learn things you never dreamed of at rocket speed. You will develop an elite skill-set. It is ambitious, you will get things done. If you also have a great mind you will love it. They truly have the best talent pool , even if they are not harnessing it correctly.

Cons

I cannot emphasize enough how accurate and understated the negative reviews on this platform are. The reality of working at Revolut is far worse than anything that can be conveyed in writing. I saw the reviews when I initially joined but thought it could not be that bad and joined anyway. Boy was that a terrible err of judgement. As a former employee, I witnessed firsthand the appalling treatment of middle management , junior staff and even members of senior leadership. The company’s complete disregard for its employees is shocking, and many of their practices are likely illegal. Communication is abysmal, morale is at rock bottom, and burnout is rampant. Promises of equity and share options were used as bait to lure talented individuals away from stable jobs. The reality is far from the glossy image portrayed externally or in the multiple news reports that covered the financial headlines recently. A lot of employees that helped Revolut achieve that milestone are not even able to access those shares. Employees are overworked, underpaid, and treated as disposable assets. The leadership team is completely detached from the reality of the business, making impulsive decisions that have devastating consequences for the workforce. There is a clear lack of empathy and accountability at all levels. The leadership team is fragmented and incoherent, with different departments constantly at odds. This lack of unity creates a chaotic and stressful work environment. The company’s performance review process is a farce. KPIs are irrelevant to the daily chaos employees endure. A small group of favorites consistently game the system, while the rest of the staff is left to pick up the pieces. Employees are discouraged from providing feedback, fearing retaliation. There is a culture of fear and mistrust, where those who speak up are often targeted and forced out. Quite a few arrogant bullies throwing their weight about spoiling things for those accustomed to a more traditional employment culture. The company’s claims of a flexible work environment are misleading. While some employees may work remotely, many are expected to be chained to their desks for excessive hours. There is a clear lack of investment in employee well-being and development. Pace of roll-out and expansion is priority, any other thing is not given a second thought. Lot’s of lip service and glossing around over things. I implore anyone considering a role at Revolut to read these reviews carefully. The experiences shared here are not isolated incidents, but rather a systemic problem. Your mental health is not worth the stress and turmoil this company will undoubtedly inflict upon you. I urge the company to address the serious issues raised by its employees. Ignoring these problems will only lead to further damage to the company’s reputation and continued loss of talent. If you are a current Revolut employee or former employee, please take a second like this review if you found it helpful or true. It’s important that potential employees have access to honest feedback. Leaving this company was one of the best decisions I've made. It was a hard decision as it’s created a sudden hard to explain direction in my CV as expected. However, my life has improved dramatically since then. I would never return, even for a significant salary increase or access to shares. I genuinely hope this review invokes positive change for the employees trapped there unable to get out. Now we know why they are called shipmates, they are lost at sea with no way home. At the mercy of the storm that is the dark brutal workplace that is Revolut. Always defensive, justifying their culture and never actually listening to what is being said. Ironically the response to this message will be exactly that.

1.0
Jun 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Compensation is pretty in the market

Cons

To be honest, it's the worst company I've ever worked for. Never work here, you will have only regrets and stress. Company and founders don't understand product, technology and good culture at all. You won't be doing product. It's digital transformation company: - 100% top-down company, all design, roadmap, etc. decisions are made by Nikolay Storonsky. You will be only in charge of execution/project management. He is reviewing every new screen and epic every week with every team (Revolut has 50+ teams). All middle managers are just proxies, no decisions, no their own opinions and easily blow you in back. - Not product way of thinking at all, in a year I haven't seen any team made user research and A/B test. All development is done in an absolutely blind way, guided by the supervision of Nikolay. Moreover, all these instruments are prohibited and replace with "thinking deeper" value that means just sit and think a lot. Nikolay personally hates these methods and several times told me that it's for idiots. - The short-sighted, company mostly focused on small improvements that can be done in 1-2 week otherwise it's too much risk and should be cancelled. - Every two weeks you will have a review with your functional manager who will be checking Jira epics and Figmas to verify that you have enough words there, structure, etc. (no one really cares for product stuff) - Did you say strategy? These guys don't have any understanding of their client, such as personas, segments, key pain points, etc. - Never ever question Nik's opinions and decisions! He is always right, otherwise, you are fired immediately. Stronger together!!! That's super sad because there are so many good and shiny managers fooled and hired from cool companies that struggling with topics above and leaving. During interviews, people and recruiters will tell you and even test you on the product skills above but it will last time you will ever use it. From technology and quality perspective company is messy as well: - There are no QA engineers and that's could be ok if you have autotests but Revolut mostly doesn't have it. They do have it only for backend and no one care for web and apps. All QA work is on PO shoulders. Yes yes yes, you will be doing here QA and project management but not product work. And as you can imagine PO doesn't have time and nobody QA it at all. - CTO, Vlad is really obsessed about reviews, reports and can't handle any feedback, the same as Nikolay. Every two weeks you would be measured against 10-15 parameters (most of them are really stupid) and you can't question any decision and situation (such people usually immediately fired). All of this lead to fear of punishment, making mistake - developers producing a lot of small crappy improvements to minimise their risk. - Most of the codebase written in rush by students, so it's really buggy and re-inventing existing technologies and frameworks messily. As you can understand, it isn't a modern stack and very hard learning curve. Based on the information above it's pretty clear that you won't be trusted and company culture is very toxic. They call it A-players or champions. We should hire and retain only them. In practice, Revolut fires everyone who is average or below it - you should be excellent. Last mid review we were told that we doing just feedback sessions. All this information was used to fire people immediately, even with average feedback. Most of the senior managers are just kids, doing that they were told. It's their first job, their working here for 2-3 years and haven't ever seen how good job should look like. So, you will have a fun time.

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Revolut Response
5y
Thank you for your review, we’d like to address some of the points you’ve raised. There are channels for you to escalate some of your complaints, and we’d urge you to speak to management so that they can address some of your concerns, especially around ways of working. However, we do have robust A/B systems in place as well as research, and these are personalised according to each Product Owner’s approach. We’d ask that you to escalate this and ensure you’re getting the help you need to put these in place. Your functional manager is the expert in your field who should help you to develop your skills further. We’re sorry to hear that you don’t feel that you’re getting the support you need in your regular meetings. We’d ask that you speak to HR or your line manager if you feel that you’re not getting the support you need. We’re also working on various ways to improve feedback in performance reviews, announced recently in our town hall. Revolut’s performance review process includes time for informal and formal check ins on performance. Where people have been let go after a performance review, this follows formal review and discussion of their performance and where the company believes that the employee has not achieved the expected performance. We take any claims of unfair dismissal really seriously, and dispute that someone would be let go on the grounds of disagreeing with anyone. We do recognise that we’re a relatively new company, and we still have some growing to do in terms of culture and management. Please know that your feedback on this matter is being taken into account and will be sent on. Lastly, we’re proud of our leadership and their drive and determination to build a financial superApp that makes life easier for all our customers. Maybe, as in other startups, our enthusiasm sometimes runs away with us - so we’ll take your comments on board. Thank you.
Viewing 19 - 21 of 5,314 Reviews

Glassdoor has 5,927 Revolut reviews submitted anonymously by Revolut employees. Read employee reviews and ratings on Glassdoor to decide if Revolut is right for you.