Unreasonable probation - don't recommend
Pros
WFH Budget for equipment Multisport
Cons
Unclear expectations for the probation period. They were not clearly communicated. Expectation to be perfect analyst after only theory training. QC KPI that is unreachable unless you are lucky and they pick cases that were done correctly. They don't realise that a new employee needs time to accommodate - they will base their probation review on QC done at the beginning of independent work. They do not look at the progress the employee made. You may display the improvement but if the metrics are not in the range, they will fail your probation. If your manager is OOO, then manager that you have never seen in your life will conduct the probation review instead and they won't take into the account the feedback from trainers etc., they will pull up their excel spreadsheet and tell you that KPIs are not met and you failed. Their procedures are scattered on thousand different pages in the knowledge base which makes it hard to navigate especially when you are new and under stress. Speed over quality - as new joiners we were told not to focus on the speed, but on the quality. During the performance review they will tell you then that the KPI for cases/day is not met. You can have 90-100% decision accuracy but they still will fail you.
