Revolut reviews

4.0

76% would recommend to a friend

(5,315 total reviews)
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Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 6, 2020
Recommend
CEO approval
Business Outlook

Pros

The salary and the perks are very good. They have someone in charge of inclusion of diversity. Engineers have a lot of autonomy.

Cons

One of the fundamental problem of Revolut engineering ironically lies in the mantra plastered all around office walls and chats: "get it done". Those 3 words have become an excuse to cut all the corners and take all the shortcuts. That results in a massive technical debt and huge security gaps that no-one is trying to resolve. Most engineers are constantly creating new systems under the immense pressure of tight KPIs. These KPIs are now for every quarter, and failure to perform will always be seen as an individual's fault and never as a structural problem. People are under the constant fear of getting fired, or in the best case just stressed and overworked. Technical recruitment has been made under the terrible assumption that any programmer knows or can learn system design or infrastructure. In reality, only a handful of people are taking care of it, so they spend all their time firefighting instead of improving things, which in turn results to a big turnover. The CTO does not seem to be cut out for the job. He micro-manages individual projects, but completely ignores vast parts of engineering. He takes decisions alone, does not listen, and will never change his mind once set. He will not acknowledge things he does not understand. He is arrogant and patronizing. There is no middle management: just team leads and senior figures. Because of that teams have no coordination, sometimes doing the same work twice or heading into completely different directions, or having mismatched expectations from each other. Developers don't have the right tools to work with. For instance, the company uses bitbucket and teamcity, which are a daily waste of time because of lack of features and frequent outages. Everyone frequently complains about it, but the issue hasn't even been acknowledged by senior management. Even though someone is in charge of inclusion and diversity, and they claim to be against harassment and bullying, it's just for show. People with hurtful behaviour are promoted or left to senior positions. Finally, just look at the Wired articles about Revolut. Everything you'll read is true.

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Revolut Response
5y
Thank you for taking the time to leave your feedback, we really do appreciate it. Regarding tools, we would always encourage employees to report when they don’t have the tools that they feel they need. Any CI in a big company is going to have some form of delay, and slow builds are something we are actively working to improve. In terms of recruitment, we hire people who are able to design systems that can be scaled with the growth of our business. While this isn’t a daily task, it is important as we continue to grow and we feel that we’re quite clear about this in the hiring process. We are continuously reviewing our KPI process. We feel it’s important that both individual and team KPIs feed into the business KPIs, to ensure we’re aligned on strategy and reaching for the same goals on a quarterly basis so that we can regularly readdress our priorities. Regarding some of the culture aspects you mention, we never condone bullying and would ask anyone who witnesses this behaviour to report it to their manager or or HR. We recognise that we can always improve management processes and skills, and are actively working on ways to do so across the company. We’re sorry that you didn’t have a better experience at Revolut, and wish you the very best of luck for the future.
1.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Line Manager and colleagues professional and decent, but just pawns. The leadership are sharks

Cons

Who is writing is a professional with high education and several experiences, so not an entry level. Discrimination The company takes advantage of different legislation and protection of employees. For the same role and duties if you are recruited in the EU you have 6 month probation while in the UK only 3. You must act as a spy: When you signed the job contract you must sign the following “promptly disclose to the Company any information that comes to your knowledge like the plans or steps taken by of any senior employee to leave the company or join a competitor” You must work unpaid hours Still in my contract: “You agree that you will work more than an average of 48 hours in a seven-day reference period” They violate the freedom of speech. In the contract you sign it is written: “You agree that you will not disclose any information about the Company (whether Confidential Information or otherwise) to the media, press or any other forum without the prior written approval of the VP of Communications.” Non realistic targets to reach, based on a lucky strike. More than 5k employees all working from home so difficult and bureaucratic way of communication

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Revolut Response
2y
Hello, We appreciate your feedback and understand your concerns. We value all our employees' perspectives and are committed to creating a positive work environment. Our probation periods vary by location, aligning with local employment practices and legal requirements. We continually assess and adjust our probation policies to create a fair and supportive onboarding process. Our flexible working hours are designed to encourage employees to have autonomy for their work and the time it takes them to achieve it. KPIs are reviewed on a quarterly basis and agreed upon by both the line manager and employee to ensure realistic, yet challenging goals are set. Confidentiality agreements are standard in the industry, and we aim to protect sensitive or proprietary information from being shared externally. We appreciate all that you've done, and we wish you well in your next role. Best regards!
1.0
Jan 19, 2021

Avoid at all costs.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You learn a lot, but your opinion won’t be valued.

Cons

Literally everything. Supervisors have no idea what they’re doing, and the CEO encourages micromanaging. They claim to encourage innovation, but if you disagree with the CEOs ideas you’ll most likely be fired. I’ve never seen so much turnover in one company in my life. The misogyny is strong here as well. Higher up employees frequently act inappropriately and there is no repercussion. I am pretty sure the positive reviews are all from executive management.

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Revolut Response
5y
Hi there, thank you for sharing your experience with us. Revolut prides itself on being a place where A-players come to learn and grow, so we're glad that you found that to be true. We take every review seriously, and would have appreciated the opportunity to investigate some of the issues you raised. Revolut has grown tremendously in a short period and we're still learning together. We are hugely focused on creating outstanding products for our customers and that demands real attention, right from the top, which many people value and find exciting. We're very clear that success only comes from treating all our Revoluters with respect and supporting them to achieve their best. We won't tolerate any form of discrimination and we're sorry if you found behaviour that didn't live up to our values. We are sorry it didn't work out for you and wish you well in your new role.
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