Revolut reviews

4.0

76% would recommend to a friend

(5,315 total reviews)
avatar

Nikolay Storonsky

91% approve of CEO

77% positive business outlook

Revolut has an employee rating of 4.0 out of 5 stars, based on 5,315 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Revolut employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Apr 26, 2019

No structure, disorganised and bad culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free soft drinks Deliveroo if working after 7

Cons

The company has absolutely no structure, couldn’t find HR even if they were standing in front of you and mangers don’t actually know how to manage. The culture is basically work until you bleed, working late is normal without paid overtime - 7/8/9pm people still at work. The company is not very diverse. Very clique orientated The excuse of still being a “start up” is absolutely rubbish standard work place processes are not hard to establish. Holidays - 22days which is the lowest I’ve seen. No common sense. No real employee perks. If you don’t fit in to their ‘culture’ you’ll probably get excluded. Could label this one of the worst companies to work for.

avatar
Revolut Response
6y
Thank you for your review and sorry to hear about your negative experiences. We are aware of what we need to improve about our company and we’re always grateful for any extra feedback. We've learnt the hard way that building a high performing startup requires different skill sets and processes, and that what works for five people doesn't for eighty, eight hundred, or almost two thousand. We are still on a journey, but we’re happy to report on a few things we’ve worked on in the past half year: —Our London HR team is growing in size and expertise, supporting our global expansion. We still have a few roles in the pipeline but we can now cover any potential request within the timeframe of a day. Give them a shout on Slack on drop by their desk at the 3rd floor, there will always be someone there to help you out. —Diversity & Inclusion are among our priorities. The fintech space comes with its own Diversity & Inclusion challenges and, for the past few months we have actively looked at what this means for Revolut. We’ve hired a Diversity and Inclusion Manager to make sure we're on the right track. —In the UK, you’re getting 29 days of annual leave and 1 day off for your birthday, plus all the bank holidays. That amounts to over 38 days of holidays per year, part of our Total Rewards Package. —We’re adding more and more perks every month. For now, you get your free Revolut Metal subscription, free dinners, all day breakfast, conference tickets, work from home days, extended health insurance and more. We would love to hear more about your suggestions on this topic so please plug them into our #london Slack channel, the anonymous Workplace Experience Slack bot REVplaceExperience or the anonymous Employee Engagement Surveys. —We have a new, dedicated Culture & Engagement team, who is leading the design and delivery or a supportive culture where all Revoluters can thrive.
1.0
Dec 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues, free cereal in office, and..?

Cons

As it was a new team being created in my interview they couldn't really tell me what I'd be doing. But fine, I took a leap of faith given it was a exciting company rapidly expanding. Day 1 - I was asked whether I could go to Leeds for a week. Nothing about travel was mentioned before getting the job. I have a child I need to look after with my wife. Also there was an expectation to soon travel to Poland for a week. I agreed, then the day before the Leeds trip, as nothing had been communicated to me (train tickets, accommodation) I asked my manager what's happening. She said you're no longer going. Great. Thanks for the heads up. I've made childcare plans but fine. I never really knew what I was supposed to be doing and what I was doing was pretty boring. Training was pretty much non existent. Also, my 'manager' I found wasn't actually my manager but someone who had their own role who was just looking after the team. So I had no real idea what I or my team was doing or what it's goal was - even after asking. KPIs... they were making them up as they went along as it was a new team. So i had no idea what i needed to do to pass it. Again I asked but no one knew. My 'manager' went AWOL after about 4 weeks of me joining & never returned. Wasn't told why. Team then really rudderless. Then lockdown hit. I together with my working wife had to look after our child as nurseries were shut. This massively impacted the amount of work I could do as I was obviously sharing childcare. This meant I couldn't hit whatever the KPIs were. I explained this to my new manager who said yes it must be difficult, but again next week asked why I hadn't hit targets, I explained because of childcare & round in circles we went. Basically Revolut didn't care about that - I needed to hit targets no matter what. In the end they made my who team redundant and said it was nothing to do with Covid. The decision was made before Covid. So why was I hired then because I joined just before Covid hit??? Blatent lie by Revolut who didn't want a bad rep by making people redundant during the crisis. Overall, in my experience, this was a company that didn't really know what it was doing and was making it up as it went along. If people (like me) lost their jobs along the way then so be it.

avatar
Revolut Response
5y
Thank you for taking time to tell us about your time at Revolut, and we're sorry you had such a negative experience with us. It's clear that we communicated badly on the Leeds trip and we're sorry for that - it falls short of the considerate management we expect. We have reminded that team to improve communication and planning of such trips and to consider and respect family commitments. The way we work is very KPI-driven. This way of working has enabled Revolut to grow tremendously in a short span of time and enables us all to understand our goals and objectives and the part we each play in realising them. We have however recognised that lock down has been difficult for people with family responsibilities and have tried to accommodate these difficulties through our flexible work approach. While we recognise that the way we work isn't for everyone, we don't want this to result in negative experiences for our people. Unfortunately, like many businesses Revolut did have to make a small number of COVID-19 related redundancies after exploring all other options and alongside a major cost reduction programme across the business. We very much regret the effect this had on people who left our business. We wish you the best in your career, and hope your family will soon get to live and play in a safe, post-pandemic environment.
1.0
Feb 12, 2020
Recommend
CEO approval
Business Outlook

Pros

nice office, interesting work, smart piers, sparking water in the fridge :)

Cons

Horrendous probation period practices: probation period goals are poorly set. What was discussed in the first week of employment turned out to be completely irrelevant. Considering how much fuss was made by the HR on what one needed to do in the first 2 months, there was no attempt by the management to follow any structure or be involved in making me successful in my new job. No feedback: you are told here and there that you are doing well, but there were no direct conversations to point out areas of improvement. None cares to put time in the calendar to have regular catch-ups or check on the progress to give direction in the early weeks. People are treated like disposable cards (pun intended): I applied for a role that had a completely different profile and in a few weeks not only did my job title change, but also I was told 'you are not fit for the role' and was let go in a few weeks for no reason Company culture is set by managers, so there is no such thing, it's just bad management.

Viewing 28 - 30 of 5,315 Reviews

Glassdoor has 5,929 Revolut reviews submitted anonymously by Revolut employees. Read employee reviews and ratings on Glassdoor to decide if Revolut is right for you.