Red Hat reviews

4.1

81% would recommend to a friend

(4,738 total reviews)
avatar

Matt Hicks

77% approve of CEO

68% positive business outlook

Red Hat has an employee rating of 4.1 out of 5 stars, based on 4,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Red Hat employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
4.0
Sep 9, 2010
Recommend
CEO approval
Business Outlook

Pros

- intelligent colleagues who are passionate about open source - friendly and open work environment (work from home, casual dress, free snacks, etc.) - the ability to freely speak your mind without any repercussions - brand recognition and growth opportunities in the marketplace - job security (no large scale layoffs, ever)

Cons

- no Chief Marketing Officer = no clear corporate marketing strategy and silo'd activities within business units - behind the times in marketing best practices and ability to execute - the open culture of asking for input from everyone on everything slows down the decision making process - benefits are expensive and health coverage is not very good - need better tools to get work done - certain departments have a lot of power over corporate decisions (the People Team, a/k/a HR, is one of them)

4.0
Sep 2, 2010
Recommend
CEO approval
Business Outlook

Pros

Techincal Support Engineer roles are part of the Red Hat Global Support Service. It is a support job and you are exposed to a lot of different tecnical issues which require in-depth analysis and an understanding of low level system working. The first line of support of Red Hat GSS would be equivalent to L2 and sometimes L3 positions in other organizations when it comes to the candidates required technical abilities. There is a very good scope of learning - both technical as well as non-technical things like team work and customer service. Growth options from this role is to move to Senior TSE after which depending on your abilities you could move to become a Software Maintenance Engineer if you have/developed coding skills or else you can become a Technical Account Manager (TAM). However, TAM oppurtunities are limited in India region.

Cons

There is considerable work pressure due to the high load of support requests. At L1 level the pressure can be very daunting initially and requires personal efforts to tide over. Training is an issue as management cannot afford to take support engineers off the line for long periods due to work load. However, training is imparted through lunnch 'N learn sessions which help and recently engineers and experts from foreign locations have provided 2-3 day workshops for advanced topics. Most learning still happens on the job. Career stagnation is another issue, if one does not improve and move up the value chain. People who develop skills on the job can look forward to good career progress within the organization. Python scripting skill is highly appreciated other than C language. Coding ability is necessary to move from purely support role to engineering roles which is not easy for most people that are recruited for support profiles.

Viewing 4705 - 4707 of 4,738 Reviews

Glassdoor has 5,781 Red Hat reviews submitted anonymously by Red Hat employees. Read employee reviews and ratings on Glassdoor to decide if Red Hat is right for you.