RH reviews

2.7

30% would recommend to a friend

(1,857 total reviews)

Gary Friedman

30% approve of CEO

41% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,857 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Feb 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Honestly, the only reason to be employed here is the discount. 50% off outlet pricing 50% regular gallery pricing 30% sale items from the regular store

Cons

Unfortunately management can not agree on anything. They constantly change policies and half of them barely work. They are more interested in hanging out with each other and being on their phones. Most do not care about their job and it shows with how the employees act. There’s no training. A sales associate showed me how to fill out the paperwork once and that was it. Every manager is willing to do different things for customers so there is no consistency. A lot of the younger employees are very petty and constantly fight. There is no recognition for a job well done.

3.0
Sep 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Most of the people at the gallery level are talented and mean well. Teams tend to come together through adversity, often through shared frustrations. Starting pay seems to be fair, but raises are not.

Cons

No retirement benefits. No 401k matching. Company acts as though employees should be able to afford the product on salaries offered. Minimal raises (if any at all) only on "good" years, and they are not performance based. The bad apples in the company are the ones that tend to tow the company line the hardest, and are therefore the ones that gain the most respect from higher ups, regardless of job performance. Company hides behind values whenever missteps are pointed out. Lower level employees are often told to "seek to understand before seeking to be understood" though upper management rarely seeks to understand.

1.0
Aug 15, 2017
Recommend
CEO approval
Business Outlook

Pros

You can use vacation immediately and schedule by the hour. "Core values" sounded great.

Cons

The pay compared to what they sell merchandise for if laughable. The hours were horrible. We were open to midnight sometimes. The management was very "Mean Girls," very high school. Every few years, they fire most of their customer service staff and start over. Now they are only hiring temps.

Viewing 250 - 252 of 1,857 Reviews

Glassdoor has 1,978 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.