RH reviews

2.7

30% would recommend to a friend

(1,861 total reviews)

Gary Friedman

32% approve of CEO

40% positive business outlook

RH has an employee rating of 2.7 out of 5 stars, based on 1,861 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Oct 6, 2016
Recommend
CEO approval
Business Outlook

Pros

Beautiful office space for the main brand. However not for other teams unfortunately. Good amount of parking available. Flu shots are free.

Cons

Where do i start? The VPs in this area are toxic. If your ready to be abused by the head of textiles this job is for you. Constant belittling, in front of colleagues is a daily experience. Moody managing that tears every ounce of love for what you do as a profession. If your a creative type run the other direction. You will be so disenchanted after working with the VP you will wanna switch careers. Or just get yourself a good therapist along with the job.

3.0
Oct 3, 2016

Merchandiser

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice Co-workers, nice organized workspace, clear communication, great support from customer service to help resolve issues

Cons

Morning meetings meant to motivate but actually very demotivating, long hours, rude customers, no commission, condescending talk from management on occasion

1.0
Oct 2, 2016
Recommend
CEO approval
Business Outlook

Pros

The point system was great and really forgiving to associates who had demanding lives outside of work. Not everyone abused it but a few people did. Got treated to meals and fun raffles every so often to boost morale. Management was AWESOME and Carlos Albarini seemed to have a solid plan for the future of the RH brand. Under him as CEO things moved fluidly and almost effortlessly. Then.... in 2014 Carlos stepped down and Gary Friedman came back. Everything from here forward is a con.

Cons

As soon as Gary came back he did his trademark special move: spreading the company thin with too many projects. Then when something fails the company is too bled dry to do much about it. The quality of the products getting to the customer becomes worse and worse leading to the company reworking their already crap returns policy from a trickling faucet to a gaping open wound just bleeding money out of the company. So now that the company is losing money on their crappy products who's fault is it? Corporate? Nope (yes). The vendors? Nope (yes). The associates who have nothing to do with it? Yes (no). So they take all the incentives away from the associates, because they obviously need punished for stuff they can't control. Points? Gone. Raffles? Gone. Meals? Gone? Morale? All time low. I left and ran to the hills and joined the already mass exodus from that company. Do NOT work here.

Viewing 1435 - 1437 of 1,861 Reviews

Glassdoor has 1,982 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.