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      RH

      Engaged Employer

      RH reviews

      2.7

      31% would recommend to a friend

      (1,855 total reviews)

      Gary Friedman

      30% approve of CEO

      41% positive business outlook

      Ratings by category

      2.9

      Diversity & inclusion

      2.9

      Compensation and benefits

      2.6

      Career opportunities

      2.5

      Culture & values

      2.3

      Work/Life balance

      2.3

      Senior management

      RH has an employee rating of 2.7 out of 5 stars, based on 1,855 company reviews on Glassdoor which indicates that most employees have an average working experience there. The RH employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Jan 31, 2023

      “Here at RH, we are racist, pompous POS”

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hour lunches. You MAY meet 1 or 2 people who aren’t drinking the Kool Aid and actually care about others. Easy selling cheap crap with an RH label slapped on it.

      Cons

      Business is DOWN BAD after the pandemic. Schedule is horrible- they tell you that you will be working one schedule, then they change it out of no where “to fit the business needs”. You can get laid off at anytime (they just let go of 100+ people) expect to work hard and get nothing. If you get something (promotion, transfer), prepare to suffer for 10+ years if you decide to follow the RH values that they throw in your face everyday, that they don’t even follow themselves. Management is HORRIBLE and they think they’re better than you; they don’t care about your growth or potential. Liars,racists, gossips, narcissists, fake people all around. BEWARE they will find any way to keep you quiet and obedient.

      2.0
      Feb 22, 2021

      eh. if you really need money then you could work here, otherwise would not recommend

      Customer experience associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      - $25 an hour for call center job. Not bad if you can handle dealing with rude customers, but it is sincerely a pain to learn how to navigate everything we need to know. - The employees are actually really nice and helpful. But there's too many people and leaders can't always answer your questions right away, which sucks if you have a customer on hold on the phone and you need an answer asap.

      Cons

      - learning curve is the STEEPEST I have every experienced on a job. It's ridiculous how many systems and sites we have to navigate in order to help clients. Literally at least 4 sites and counting. How am I supposed to know how to find the answers within my first week of working when I have to jump through so many hoops just to find one single answer? And when you ask a leader for help, the first question is always "did you research this yet?" Well, I have had a client on hold for several minutes already, please just tell me the answer. And why are you guys still using a system from the 90's? It's 2021! Condense everything so it's simpler. - Very hard to get time or a day off even if you ask weeks in advance. - MANDATORY 8 hours overtime weekly for employees during peak season. I have actually not heard of this with any other company. - You will rarely get assigned a normal Mon-Fri. Expect very random 2 days off, like a Tuesday and Friday.

      1.0
      Aug 25, 2019

      Watch your back

      Lead sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good group of colleagues

      Cons

      If you like designing by the Garanimals aesthetic you are in the right place. Quality is problematic. Management is often off shopping with bonuses you gave them. Several class action lawsuits against company.

      Viewing 73 - 75 of 1,855 Reviews
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      Glassdoor has 1,976 RH reviews submitted anonymously by RH employees. Read employee reviews and ratings on Glassdoor to decide if RH is right for you.