Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 83 reviews)); "Fun and friendly colleagues" ((in 64 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 47 reviews)); "Great team and good atmosphere" ((in 45 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 35 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Not the best pension or benefits" ((in 8 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 8 reviews))

RAC reviews

4.6

90% would recommend to a friend

(1,050 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

May 28, 2026

Mobile work but hit and miss weather

Smr technician

Recommend

CEO approval

Business Outlook

Pros

Van Tools Fuel Discounts Own boss

Cons

The hit and miss british weather

RAC Response

3w

Thank you for sharing your thoughts and for being part of the team. It’s great to hear you’re enjoying the independence of the role and the support through your van, tools and benefits -they’re all designed to help you do your best work out on the road. We also appreciate your honest feedback on the British weather, it’s definitely part of the job, and something we continue to look at when considering how best to support our colleagues.

5.0

May 27, 2026

Great pay and lovely staff in a secure job

Complaints manager

Recommend

CEO approval

Business Outlook

Pros

Lovely staff Stable and secure job Good pay

Cons

not applicable as I enjoyed it

RAC Response

3w

Thank you so much for your kind review and for the last few years you’ve spent with us. It’s brilliant to hear how much you value the supportive culture and the people around you - we know it really does make all the difference day to day. We’re also really pleased to hear your positive feedback on pay and job security, as we know how important both are to feeling settled and valued at work.

5.0

May 26, 2026

Working with passionate Orange colleagues!

Head of people development

Recommend

CEO approval

Business Outlook

Pros

Great people who go out of their way to help and support you. Fantastic range of learning and development opportunities with a focus on developing our internal talent; lots of opportunities if you want them . Wellbeing is a priority here too with many avenues of support when needed. You have the chance to make a real difference.

Cons

We have brilliant locations but as 2 are on motorway interchanges, travel can be tricky at times!

RAC Response

3w

Thank you so much for your thoughtful review -and for the last 10 years you’ve spent with us! It’s brilliant to hear how much you value the support from colleagues and the genuine passion across the business, as well as the opportunities to learn, grow and make a difference. We really appreciate your honest call-out around travel, and your advice on continuing to listen. It’s something that matters hugely to us, and feedback like yours plays a big part in helping us keep improving.

Viewing 256 - 258 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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Mobile work but hit and miss weather

Great pay and lovely staff in a secure job

Working with passionate Orange colleagues!

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