RAC reviews

4.6

90% would recommend to a friend

(1,050 total reviews)
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Dave Hobday

94% approve of CEO

85% positive business outlook

RAC has an employee rating of 4.6 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jul 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to grow and develop skills in different business areas. I joined as a call centre agent with no IT or Business Change experience, but have done several professional qualifications (UAT, ITIL, BA) under the RAC training schemes. Great supportive colleagues Friendly enjoyable atmosphere Flexible

Cons

Things can get a bit hectic working for a dynamic business always looking to push forward, often competing priorities and being pulled in multiple directions. Expectations can sometime be a bit unrealistic

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RAC Response
11mo
Thanks for sharing your experience and for 25 years of incredible service - wow! It’s really inspiring to see your growth from a call centre agent to a Senior Business Analyst, and we’re glad you’ve found development opportunities, support, and a positive work environment along the way. We appreciate your honest feedback about the pace and competing priorities—your insight helps us continue improving. Thanks again!
5.0
Jul 4, 2025

first 2 months

Recommend
CEO approval
Business Outlook

Pros

teamwork, friendly, appreciation, inclusion, flexibility

Cons

slow process sometimes Inc. Decisions

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RAC Response
11mo
Thank you for your feedback. We're glad to hear you value the teamwork, inclusive culture, and flexibility. We appreciate your note on decision-making speed and will keep that in mind as we continue to improve. Please rest assure, our people are at the heart of everything we do and so we'll continue to show our appreciation every way we can!
5.0
Jul 4, 2025

Brilliant place to work

Recommend
CEO approval
Business Outlook

Pros

Structured training: Many businesses offer onboarding, workshops, and professional development programs. Mentorship opportunities: Learn from experienced colleagues and build your network. Clear career paths: Many organizations have defined roles and promotion frameworks. Regular income: A steady paycheck brings peace of mind and financial planning power. Employee benefits: Health insurance, paid holidays, pensions, and bonuses are often part of the package. Discounts and perks: Some companies offer staff discounts, gym memberships, or travel incentives. Networking: Meet clients, customers, and partners—great for your future career. Purpose: Working on projects or goals that contribute to a larger mission can be really fulfilling.

Cons

High expectations: Demanding performance goals, tight deadlines, and competition can take a toll. Difficult personalities: Navigating personalities or conflicts at work isn’t always easy. Onsite car park - always very busy

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RAC Response
11mo
Thanks so much for your review. We're glad you’ve found value in the training, support, and sense of purpose here. It means a lot to know it’s having a positive impact. We also appreciate your honesty around the challenges. We know that high expectations and tight deadlines can be tough, and we're really grateful for our teams during particularly busy times. That being said, the balance is something we continue to look at and always looking to improve so thank you again for raising.
Viewing 253 - 255 of 1,050 Reviews

Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.