Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 89 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Great team and good atmosphere" ((in 40 reviews)); "Benefits are good" ((in 40 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "No career progression" ((in 9 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,050 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Dec 4, 2017

Proud to say i work for RAC

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to earn above average money, flexibility to work around family commitments , Training and on-going support first class , the most important thing is commissions are paid and paid on time not like some direct sales jobs

Cons

Really have to keep at it , some days can be very hard especially in poor weather conditions however if you've got a strong self motivation it can change in a moment . Can be a solitary existence at times

5.0

Nov 24, 2017

Fantastic opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Have worked for RAC direct sales for 6 months and the training and on going support is the best i have known in my career. The earning potential is great, along with choosing your own days, hours and venues.

Cons

Resilience is required as its not for everyone as you do work outside, however if your confident in your sales ability, love talking to people and want to earn then this is the role for you

1.0

Aug 24, 2017

Restrictive and dated management methods

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Acceptable money for similar roles within the area.

Cons

Poor working atmosphere with very little team spirit or talent across the company. Incompetent and unqualified lower management in abundance. Higher level managers change too frequently and seemingly have no impact or awareness of the business. Departments working in conflict rather than unison. Integrity is no longer a core value.

Viewing 244 - 246 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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