Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 89 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Great team and good atmosphere" ((in 40 reviews)); "Benefits are good" ((in 40 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "No career progression" ((in 9 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews))

RAC reviews

4.6

90% would recommend to a friend

(1,050 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jul 18, 2025

Great engineering culture

Senior front end engineer

Recommend

CEO approval

Business Outlook

Pros

Great benefits such as the employee bonus scheme, and a growing engineering department, with amazing culture. Fantastic career progression with a clear progression matrix, which is a breath of fresh air in comparison to other places I have worked. Building really interesting and exciting things with a really modern tech stack. I am always learning and never standing still! Work/life balance is fantastic and cannot fault it.

Cons

Rapidly changing priorities, however this is just part and parcel of a company with a new engineering department.

RAC Response

11mo

Thanks so much for leaving such a great review, your feedback really supports us in continuing to grow the business and improve where required. Thanks again :)

5.0

Jul 17, 2025

Great place to work

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Great pay and working conditions

Cons

None that I can think of

RAC Response

11mo

Over 20 years - WOW, congratulations!! We hope you continue to enjoy working here and we are so happy you find the RAC a great place to work - thanks for the review :)

5.0

Jul 16, 2025

Great People

Regional manager

Recommend

CEO approval

Business Outlook

Pros

Progressive, energetic, high performance, stable

Cons

You need to find your work/ life balance and this can be difficult, however once you do, this is a rewarding company to work for

RAC Response

11mo

Thanks so much for leaving a review, over 20 years is a massive achievement so congratulations :) We are so pleased you have had a great experience and working with great people is always a bonus.

Viewing 241 - 243 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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