Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 46 reviews)); "Great team and good atmosphere" ((in 45 reviews)); "Benefits are good" ((in 34 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 35 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "No career progression" ((in 9 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Not the best pension or benefits" ((in 8 reviews))

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Aug 13, 2020

Really Good Company

Business support

Recommend

CEO approval

Business Outlook

Pros

Progression opportunities, great on site facilities, free parking on site, great benefits, highest breakdown level for free, management is friendly and very open, flexible, daily communication from senior management

Cons

Cant think of any for RAC

5.0

Aug 13, 2020

Always opportunities for advancement

Customer service

Recommend

CEO approval

Business Outlook

Pros

Many job opportunities. Large car park with free parking. Discounts and offers on tech, healthcare and more. Friendly teams to work with. Flexible hours

Cons

none that i can think of

5.0

Aug 10, 2020

Great staff satisfaction systems & customer experience focused

Incident manager

Recommend

CEO approval

Business Outlook

Pros

reward colleagues and offer incentives regularly. introduce new systems according to staff feedback and needs. large support network for work related and personal concerns. engage colleagues with events/treats/special days and occasions. full support during heavy workloads. staff work together, supporting one and other, great team chats. close knit and friendly people across the board. open and transparent with changes, new introductions, full training. fully established business so procedures are set and well followed. flexible working. great leave allowance and flexibility with shift patterns and shift swaps. opportunities to increase salary and progression / internal secondments etc.

Cons

difficult to take a full step up, quickly (management level) but only due to availability and there are plenty insentives at a colleague level. a lot of information when training, but full support is at hand. fast paced environment - only a con really, if you're not this type of person.

Viewing 226 - 228 of 1,049 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Ratings by category

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Reviews by job title

Really Good Company

Always opportunities for advancement

Great staff satisfaction systems & customer experience focused

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