Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 46 reviews)); "Great team and good atmosphere" ((in 45 reviews)); "Benefits are good" ((in 34 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 35 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "No career progression" ((in 9 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Not the best pension or benefits" ((in 8 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

1.0

Nov 17, 2020

Bad

Claims negotiator

Recommend

CEO approval

Business Outlook

Pros

Other staff members, oh and you get free tea and coffee (if the machines work)

Cons

Unsociable hours, poor management, lack of communication, dishonesty, poorly treated

5.0

Aug 26, 2020

Orange 1st

Team manager

Recommend

CEO approval

Business Outlook

Pros

The People..... great team atmosphere. No day is the same. Good facilities.

Cons

A lot of the systems are stuck in a time in the past. Change is slow.

5.0

Aug 18, 2020

Great Long-Term Workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Progression Possibilities - Experience Recognition - Sense of Belonging - Team Working - Friendly - Progressive - Availability of Support

Cons

- Slow to approve new projects / ideas - Can be challenging to coordinate action with other areas of the business

Viewing 223 - 225 of 1,049 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Orange 1st

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