Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 89 reviews)); "Fun and friendly colleagues" ((in 62 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 48 reviews)); "Great team and good atmosphere" ((in 44 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 12 reviews)); "Not the best pension or benefits" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Sep 19, 2025

Great place to work!

Marketing

Recommend

CEO approval

Business Outlook

Pros

Been working here for few months now, the team are supportive.

Cons

There are no cons z

RAC Response

8mo

Thanks for the lovely review - It's so great to hear you're settling in well and feeling supported by the team. We look forward to seeing your journey with us continue to grow!

5.0

Sep 19, 2025

Great company to work for

Recovery driver

Recommend

CEO approval

Business Outlook

Pros

Great work life balance Super benefits Great company to work for Wish I had found this job years ago

Cons

Can't find any as such a good company

RAC Response

8mo

Thanks for the brilliant review - We're so pleased to hear you're enjoying the role and that you feel so positive about joining RAC. It's great to have you on board, and we’re glad the experience has been such a good fit. Here’s to many more rewarding years ahead!

5.0

Sep 18, 2025

Motivated leader driving team performance and operational consistency

Patrol team manager

Recommend

CEO approval

Business Outlook

Pros

Strong leadership opportunities with clear performance metrics Supportive team culture and autonomy in decision-making Recognition for achieving KPIs and maintaining high standards

Cons

Operational demands can be intense during peak periods Communication across departments could be improved

Viewing 163 - 165 of 1,049 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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