Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 89 reviews)); "Fun and friendly colleagues" ((in 62 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 48 reviews)); "Great team and good atmosphere" ((in 44 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 12 reviews)); "Not the best pension or benefits" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews))

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Sep 24, 2025

RAC = Company of opportunity and exposure

Team leader

Recommend

CEO approval

Business Outlook

Pros

One of the best things about this job is the opportunity for career growth—there’s a clear path for progression, and I’ve personally experienced it. The team is incredibly supportive, making work feel more like being part of a family. Every day is different, which keeps things interesting and exciting. There’s also a huge sense of satisfaction in helping people at some of their most stressful moments. On top of that, the role has really helped me develop valuable leadership, communication, and problem-solving skills that will stay with me for life.

Cons

Like any job, there are a few challenges. It can be very fast-paced and demanding, especially during busy periods. Staying calm under pressure takes time to master, and it can feel overwhelming at first. Shifts can also be long or fall outside the usual 9–5, which requires some adjustment. That said, the positives far outweigh the negatives, and each challenge has helped me grow into a stronger leader.

RAC Response

8mo

Thank you so much for sharing your journey with us. It’s fantastic to hear how your role has supported your growth into leadership and helped you build such valuable skills. We’re proud to have team members like you who find purpose in helping others and thrive in a dynamic environment. Your feedback on the challenges is also appreciated. Thanks again for being part of the RAC team!

5.0

Sep 24, 2025

Great company to work for who always offer support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great community feel within the company and have plenty of support methods if you ever need it

Cons

Can be stressful work on the roadside but getting people to safety always makes you feel better

RAC Response

8mo

Thanks for your review - We’re really glad to hear you’ve felt supported and part of a strong community since joining RAC. We know roadside roles can be demanding, so it’s great to hear that helping others brings a real sense of reward.

5.0

Sep 23, 2025

Job is spot on would 10 out of 10 reccomend

Rac apprentice patrol

Recommend

CEO approval

Business Outlook

Pros

Loads of company benefits Loads of overtime available Never the same day Always someone there to help Always learning something new

Cons

Honestly can't think of any cons

RAC Response

8mo

Thanks for the review! It’s brilliant to hear how much you’re enjoying your apprenticeship and the variety the role offers. We’re glad the support and learning opportunities are making a real impact. We appreciate your suggestion about management joining patrols more often, it's a great idea which we'll pass on to the relevant teams.

Viewing 160 - 162 of 1,049 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

RAC = Company of opportunity and exposure

Great company to work for who always offer support

Job is spot on would 10 out of 10 reccomend

Jobs at RAC

RAC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

RAC reviews FAQs

Jobs at RAC