RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)
avatar

Dave Hobday

94% approve of CEO

85% positive business outlook

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros apart from the bonus

Cons

Weekend shift, bank holiday shift, late finish, management not knowing what they are doing

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RAC Response
7mo
We're sorry to hear your time with us didn’t meet expectations. We always encourage colleagues to raise any concerns with our People Team during their time with us so we can offer support and work toward solutions. Your feedback on management development is noted and appreciated.
5.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Faced paced and interesting, always fresh and different challenges to figure out and overcome. Support from upper mangement to figure out your own plan and implement it. Flexible working times, Nice work premises, and nice people all around.

Cons

Rewarding but hard work. Not a place for drifting along.

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RAC Response
7mo
Thanks for your fantastic review and for being part of RAC for over a decade, wow! It’s great to hear that the fast-paced, varied nature of the work continues to be rewarding, and that you feel supported in shaping and delivering your own plans. We’re proud of our flexible working approach and the positive culture across our sites. We’ll be sure to keep doing our best to support our colleagues to thrive.
5.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Joining the RAC as a patrol 8 years ago opened opportunities for development that would not have been possible otherwise. The patrol role is challenging but also very rewarding. Its given me a life style and allowed me to have experiences that would not have been possible working in a garage, When I looked to develop my career into management the support from my line manager was brilliant and mentored me throughout the journey. There was a lot of self development I had to do but the resources were available to me to do so. Having moved into the Academy as a team leader this role has been exactly what I was looking for. It allows me to use all my experience in the motor trade and as a patrol, tied with the people skills that I have gained through my own life experiences and combine them to help mould our next generation of patrols to future proof the business by creating and mentoring our own workforce from day 1 , through to completion of their apprenticeship then on into the patrol role. This role gives the right balance of people management, technical training and offering development to individuals who want to have a successful career at RAC.

Cons

This role can be demanding and on occasions require a reactive approach rather than structed to support the team in any way required as with most leadership roles. This isn't a 9-5 , Monday - Friday role, you are leading a field based team in a 24/7 business

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RAC Response
7mo
Thanks for sharing your inspiring journey - it’s fantastic to hear how your career has grown from patrol to Apprentice Team Leader, and now into a role where you're shaping the future of RAC through the Academy. Your passion for development and mentoring shines through, and we're proud to have colleagues like you helping to build the next generation of patrols. We appreciate your honest reflections on the demands of leadership in a 24/7 business—it’s a challenge, but one that clearly brings great reward. Thanks for your continued commitment and impact!
Viewing 148 - 150 of 1,049 Reviews

Glassdoor has 1,117 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.