RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)
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Dave Hobday

94% approve of CEO

85% positive business outlook

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
5.0
May 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Over the course of my apprenticeship with the RAC Academy, I’ve had the opportunity to grow not just as a technician, but as a professional. The training structure is hands-on, progressive, and tailored to real-world roadside scenarios—something that makes the experience both practical and rewarding. The support from mentors has been one of the biggest highlights. Their willingness to guide, coach, and gradually allow me to work more independently has helped me build both technical skill and confidence. The Academy team also ensures that apprentices feel supported every step of the way, whether it’s during on-road development or classroom-based learning. One of the most valuable parts of this journey has been the character development. Two years ago, I wouldn’t have imagined where I’d be today. Thanks to the training, encouragement, and responsibility I’ve been given, I’m now proud to be approaching the end of the apprenticeship and excited at the prospect of joining the patrol force full time. If you're looking for an apprenticeship that combines technical training, responsibility, and strong support, the RAC Academy offers a solid platform to grow your career.

Cons

Something to consider: The shift patterns, including weekends and national holidays, might be challenging for those looking for a traditional 9–5 schedule. However, this is part of working in roadside assistance and comes with the responsibility of helping members when they need it most.

1.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice office, some friendly people

Cons

Too many targets, little support, busy/stressful environment

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RAC Response
1y
"Thank you for taking the time to share your feedback, we appreciate you being open about your experience. We’re always listening and committed to making this a positive, supportive place to work, so to hear you don't have much support is something we would like to understand more. We’d really encourage you to reach out to your Line Manager, a senior manager or a member of the People (HR) team, who’ll be happy to offer further support. Your voice matters and conversations like these help us continue to learn and improve."
5.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent management team who are always ready and willing to listen to any issues regardless of how big or small. Compared to previous employer, they are brilliant at working with me to help me be the best version of myself, and to be able to keep working, despite numerous disabilities and health issues which have led to a lot of time off work and special arrangements being made for me to continue working. I cannot stress how much support my management team has given me and continue to do so on a daily basis Not at all ageist, more than willing to give anyone a chance which again other companies were not even interested in people with experience, it seemed to mean nothing, but not the RAC Good bonus structure available which does bring up wages to match other companies when possible

Cons

Pay is a lot lower than comparable positions Opening hours - most competitors are M-F 9-5 whereas RAC are 8-7 M-F and 9-5 S-S on variable shifts

Viewing 139 - 141 of 1,049 Reviews

Glassdoor has 1,117 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.