Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 89 reviews)); "Fun and friendly colleagues" ((in 62 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 48 reviews)); "Great team and good atmosphere" ((in 44 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 12 reviews)); "Not the best pension or benefits" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Oct 16, 2025

Great

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

Nothing that I can think of

RAC Response

7mo

thank you for your kind review, we appreciate the feedback!

5.0

Oct 16, 2025

Great place to work and learn

Roadside assistance

Recommend

CEO approval

Business Outlook

Pros

Rota for the year Friendly colleges

Cons

Targets, they have a high standard

RAC Response

7mo

Thanks for sharing your experience! We're glad to hear you’ve found the rota helpful and your colleagues friendly. We know our standards are high, and we appreciate your commitment to meeting them - it's what helps us deliver great service.

5.0

Oct 16, 2025

RAC

Rac apprentice patrol

Recommend

CEO approval

Business Outlook

Pros

Great opportunity Good training Good team Free tools and Van

Cons

Long Hours No overtime pay for apprentices

RAC Response

7mo

Thanks for the great feedback! We're glad you're finding the apprenticeship rewarding and well-supported. We’re always looking at ways to improve, and your comments on hours and overtime are noted. Keep thriving, your growth matters to us!

Viewing 139 - 141 of 1,049 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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