Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Fun and friendly colleagues" ((in 66 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 52 reviews)); "Great team and community in the company" ((in 50 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews)); "It's border line bullying and like being at school." ((in 7 reviews))

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Dec 23, 2025

Unlike anywhere I've worked before

People team

Recommend

CEO approval

Business Outlook

Pros

My own team and the teams that surround my role have been so unbelievably supportive since I've started. Nothing is too much trouble when you need a little helping hand and the best part is that it just feels completely natural for colleagues at RAC. There's nobody forcing you to collaborate or cross-work, people just want to do that off their own backs so that things are always improving. It's really quite refreshing.

Cons

I wouldn't necessarily say it's a con in a negative sense, but definitely a consideration - you HAVE to have tenacity. Things change all the time, if you can't move with the times then this won't be the place for you.

RAC Response

5mo

Thank you so much for sharing your experience! We’re thrilled to hear that you’ve felt supported by your team and those around you, it’s exactly the kind of collaborative culture we strive to create. It’s great to know that this feels natural and refreshing for you. We also appreciate your honest insight about the need for tenacity. Change is a big part of our journey, and having colleagues who embrace it helps us keep improving. Thanks again for taking the time to leave a review!

4.0

Dec 19, 2025

Great place to work

Senior marketing consultant

Recommend

CEO approval

Business Outlook

Pros

- management is good and help to progress you - friendly and collaborative team

Cons

- office isn’t very sociable out of hours

RAC Response

5mo

Thank you for sharing your feedback. Helping our colleagues progress and creating an environment where teamwork thrives is something we’re passionate about. We appreciate your comment about the office being less sociable out of hours. While we know everyone has different preferences and shift work, we’ll continue exploring ways to make social opportunities more accessible for those who’d like them.

4.0

Dec 16, 2025

Great place to work for

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good work environment. Flexible work schedule

Cons

Not many opportunities for progression

RAC Response

5mo

Thank you for sharing your experience with us! We appreciate your feedback about progression opportunities. We always encourage colleagues to explore development pathways through our Learning & Development team, and there are regularly new roles and opportunities posted on our careers site for those looking to take the next step. Your advice about having more conversations around career goals is really helpful, and we’ll continue to focus on this as part of our commitment to supporting growth. Thank you again for taking the time to leave a review, and we wish you all the best in your future career!

Viewing 112 - 114 of 1,049 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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