Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 85 reviews)); "Fun and friendly colleagues" ((in 66 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 52 reviews)); "Great team and community in the company" ((in 50 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews)); "It's border line bullying and like being at school." ((in 7 reviews))

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RAC

RAC reviews

4.6

90% would recommend to a friend

(1,049 total reviews)

Dave Hobday

94% approve of CEO

85% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.6 out of 5 stars, based on 1,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 24% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jan 21, 2026

Highly rewarding - everyday is different

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

Growth orientated Lots of opportunities for development People-centric culture

Cons

A great environment if you want to feel challenged and work hard - not for you if you don't

5.0

Jan 20, 2026

Like I've always been here

Digital content editor

Recommend

CEO approval

Business Outlook

Pros

Can't really fault my first few months at RAC - even from the interview stage everyone I've interacted with has been, and continues to be, lovely. It's a great workplace to work in, plenty of meaningful work to do. It feels like I've been here a lot longer than I have (in a good way!)

Cons

Technical onboarding was slightly more tedious than it should have been, but overall that's a very minor complaint

4.0

Jan 8, 2026

Pricing Analyst

Pricing analyst

Recommend

CEO approval

Business Outlook

Pros

Good management and good benefits

Cons

More flexibility in terms of location

RAC Response

5mo

It’s great to hear you felt supported by your manager and enjoyed the benefits we offer. We appreciate your feedback on flexibility around location, it’s something we’re continuing to explore as we look for ways to make working at RAC even better. Wishing you all the best for what’s next!

Viewing 106 - 108 of 1,049 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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