RAC reviews

The worlds highest turnover in staff. They hire every and anyone regardless of your back ground mainly due to the fact they are desperate for staff. Office is dirty and tables are full of dust as though they haven't cleaned the office since they first open 125 years ago. Just the other day we had an email about biscuit bugs and the office needing to be fumigated. The managers are rude and dismissive my first time in the starter grid was met with hostility from staff and managements over a chair. I had never experienced that level of unprofessionalism in any other jobs. The right hand doesn't know what the left is doing, the company tries to rip members off by inviting horrendous quotes. The average wait time for a member is at least 4 hours and on some occasions the RAC doesn't even turn up to recover members. The shift work is terrible you will be shifted in for a 10-7 and find your self doing a 8-5 the very next day making sleep patterns hard to adjust. There is no progression in this role managers come and go as do staff. DESK HOPING IS A JOKE. Give the staff there own seats so when they come to work they don't have to sit at a filthy desk with a computer that takes 10 years to log on...

A major con is Harsh decision making