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      RAC

      Engaged Employer

      RAC reviews

      4.5

      89% would recommend to a friend

      (1,050 total reviews)
      avatar

      Dave Hobday

      93% approve of CEO

      84% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.4

      Culture & values

      4.4

      Senior management

      4.4

      Compensation and benefits

      4.3

      Work/Life balance

      4.3

      Career opportunities

      RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Nov 28, 2023

      Good people

      Planning analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are great, managers are understanding, overtime rates very good

      Cons

      Can be hard & draining work.

      5.0
      Nov 28, 2023

      good place to work with potentials

      Scheduling analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      I started as a call handler and after some time I got the opportunity to get involved in many projects, deepen my knowledge and over time I got a better position, so it is a place with good potential. The management is understanding and willing to help, Also, if they see potential in someone, they help as much as they can. At the time I was call handler, bonuses were great, but that was few years ago so dont know how is now. Great benefit is the hybrid work. Overall, a friendly place to work, lots of fun and interesting people work here.

      Cons

      The pay could be better, the pay for a position with more responsibility is not far from the pay of a call handler,

      4.0
      Nov 28, 2023

      Honestly not as bad as you imagine!

      Outbound call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fab working environment - lovely modern building with an excellent subsidised staff canteen. Managers are approachable and fair. Lots of perks (salary sacrifice perks scheme, full RAC breakdown cover for free incl. Europe for you and your whole household, free parking, rewards for top performance) NOT cold calling - calling existing RAC breakdown customers whose policies are about to expire. Extremely well paid considering no formal qualifications required.

      Cons

      As with all call centres you need to be flexible with hours worked as business needs change very quickly.

      Viewing 832 - 834 of 1,050 Reviews
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      Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.