Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Fun and friendly colleagues" ((in 70 reviews)); "Benefits are good" ((in 43 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 39 reviews)); "Great teamworking ethos and culture" ((in 33 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 19 reviews)); "No career progression" ((in 10 reviews)); "pension is not market leading" ((in 9 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews))

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Feb 2, 2024

Demanding but rewarding and laser-focused on outcomes workplace

Commercial director

Recommend

CEO approval

Business Outlook

Pros

- Outcome-focused leadership - Clear strategy and objectives - Customer-focused culture - Supportive staff, ready to go the extra mile - High brand loyalty / low employee attrition

Cons

- Can feel uneasy if you are not comfortable with change

5.0

Feb 1, 2024

Ambitious company with the team to deliver

Senior pricing manager

Recommend

CEO approval

Business Outlook

Pros

Great colleagues/team, set up to succeed Senior leadership inspire confidence in delivery plans Good performance is recognised and rewarded

Cons

Some of the central functions could be improved (IT/HR) Often quite a short term focus rather than longer term decision making

5.0

Feb 1, 2024

RAC

Dafaid incident manager

Recommend

CEO approval

Business Outlook

Pros

Shift patterns Atmosphere Friendliness of staff

Cons

Openness of the floors can sometimes make it hard to hear when on a phone call

Viewing 781 - 783 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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Demanding but rewarding and laser-focused on outcomes workplace

Ambitious company with the team to deliver

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