Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 49 reviews)); "Great team and community in the company" ((in 42 reviews)); "Benefits are good" ((in 40 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "pension is not market leading" ((in 8 reviews)); "constant pressure to hit targets" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews))

Skip to content Skip to footer

Notifications

RAC

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

2.0

Nov 1, 2023

Lost its way

Roadside technician

Recommend

CEO approval

Business Outlook

Pros

Ok pay (If you work long hours) No commute Tools issued

Cons

Pay is only better than garages if you work long hours Hard to get time off Treatment of workforce recently is not great , reduction in bonuses and overtime seems to have disappeared completely amounting to about a £10,000 reduction in salary for me this year. Heavily target driven Abuse from members due to companies poor handling of workload (People left sleeping in their cars overnight etc) Mentally draining and disheartening Training is non existent you get one day a year if lucky Been there almost 8 years loved it for years thought id retire in this job but I'm looking to leave this year and already have a few offers I'm weighing up.

3.0

Oct 30, 2023

Na

Customer service

Recommend

CEO approval

Business Outlook

Pros

Ok. Would recommend for some people

Cons

Late hours and early mornings

3.0

Oct 27, 2023

Customer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Christmas double pay is great

Cons

Work on weekends not good

Viewing 709 - 711 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC reviews FAQs

Related searches: RAC jobs | RAC salaries | RAC benefits | RAC interviews

Reviews RAC reviews

RAC

RAC reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Lost its way

Na

Customer service

Jobs at RAC

RAC reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

RAC reviews FAQs

Jobs at RAC