Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 49 reviews)); "Great team and community in the company" ((in 42 reviews)); "Benefits are good" ((in 40 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "pension is not market leading" ((in 8 reviews)); "constant pressure to hit targets" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 7 reviews))

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

3.0

Nov 22, 2023

Retentions and outbound

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- ability to move around to different departments - can earn a bonus every month if targets are reached - free breakdown cover -onsite parking - friendly work environment

Cons

- targets can be hard to reach / they change often - lots of pressure to achieve the targets - very fast pace

5.0

Nov 22, 2023

Good Place of Work

Renewals and retention agent

Recommend

CEO approval

Business Outlook

Pros

Good Work environment No Toxicity Good Culture Gender Equality

Cons

Limited Opportunities of Growth No Acknowledgement of previous experiences or qualifications No Value for Outstanding Performers Low or No Performance Based Organizational Growth No Human Resource Development Non Existent HR Very Strong and Rude Resources Management

5.0

Nov 20, 2023

Lots to love about being an Orange Hero

Sales ops

Recommend

CEO approval

Business Outlook

Pros

This business is really going places - over a decade of interrupted growth means lots of activity, opportunities and excitement. A really powerful brand - 126 years young and still going... not many businesses as old and prestigious as this that you can put on your CV.

Cons

Just be prepared to roll your sleeves up!

Viewing 706 - 708 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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