Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at RAC?

90% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Manager (17) , Roadside Technician (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 84 reviews)); "Fun and friendly colleagues" ((in 68 reviews)); "Great team and good atmosphere" ((in 51 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 45 reviews)); "Benefits are good" ((in 37 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 39 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 19 reviews)); "Unrealistic expectations on working hours, employees in support functions are not considered of value to the business, unethical behaviours from exec and senior management, manual processing, poor technology set up which causes daily problems, bullying and blame culture, behind market pay, extremely poor pension scheme which is not explained to new starters so caught by surprise once joined." ((in 10 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 8 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 7 reviews))

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RAC

RAC reviews

4.5

90% would recommend to a friend

(1,046 total reviews)

Dave Hobday

94% approve of CEO

86% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.5

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

4.3

Work/Life balance

RAC has an employee rating of 4.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jan 26, 2026

Great place to work where your actions can really make a difference!

Trading director

Recommend

CEO approval

Business Outlook

Pros

Collaborative team Empowered to make a difference Never a dull day Everyone aligned to the same goals

Cons

Fast paced - can be relentless at times Overkill on the slide decks

5.0

Jan 26, 2026

A customer oriented results focussed organisation that works at pace

Snr. manager

Recommend

CEO approval

Business Outlook

Pros

Driven, results focussed with a passion from the top to raise the bar and constantly seek out opportunities for growth Pace of change and decision making Clear commitments and objectives where everyone is held accountable

Cons

Resource model challenged to control costs

5.0

Jan 26, 2026

Fast paced, brilliant team, rewarding!

Director of engineering

Recommend

CEO approval

Business Outlook

Pros

RAC is an extremely rewarding and fast paced place to work! The team culture is brilliant, the challenges are tough but great to solve alongside the rest of your team.

Cons

For me personally there's a bit of travelling involved, but that was clear and known upfront so doesn't cause an issue.

Viewing 58 - 60 of 1,046 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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RAC

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Great place to work where your actions can really make a difference!

A customer oriented results focussed organisation that works at pace

Fast paced, brilliant team, rewarding!

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