Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 87 reviews)); "Fun and friendly colleagues" ((in 63 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 44 reviews)); "Great team and community in the company" ((in 44 reviews)); "Benefits are good" ((in 39 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management Fire and rehire attitude Many people come and go" ((in 37 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 19 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "pension is not market leading" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 8 reviews))

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

4.0

Jan 12, 2025

Fast paced but rewarding

Team manager

Recommend

CEO approval

Business Outlook

Pros

Development - The majority of the Seniors / Managers and Trainers have started as an agent and worked their way up the ladder. - If you want development it is available People i work with - Everyone is supportive and help eachother out when needed Fast Paced - No two days are the same which keeps the job exciting Bonus opportunities - Genuine opportunities to earn a decent bonus ( Especially for agents) Facilities - Free Carpark - Canteen (With a good chef!!!) - Nice seating and breakout areas (Recently renovated) Recognition - Good and regular recognition initiatives that get shared around the business Careers - Big business with lots of opportunities and jobs in other areas to go for if you wanted a change.

Cons

Fast Paced - Whilst this is one of my Pro's, it will be a lot of peoples Cons - if you can not keep up or thrive in a fast paced environment you may struggle

2.0

Jan 12, 2025

Overworked and underpaid

Mobile mechanic

Recommend

CEO approval

Business Outlook

Pros

Working on your own (mostly)

Cons

Constantly receiving calls/emails from higher up Money is terrible and overtime never paid Expect way too much from you Management not nice No progression as advertised

5.0

Jan 10, 2025

Great company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I started at the RAC in summer 2024, and was impressed with how easy the team made it for me to fit in and learn my role. My colleagues & stakeholders are all friendly and approachable, making it easy for me to get up to speed and become a useful member of the team quickly. The commitment to continued personal development and being able to explore your own interests in-role is also welcome, providing tools to continue to grow and encouraging employees to set and realise their own development objectives to evolve their roles. I'm also impressed with the company's flexible working policy, which allows flexibility for school runs etc.

Cons

Not much to say here - I haven't experienced any real downsides to this company since joining.

Viewing 457 - 459 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

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Fast paced but rewarding

Overworked and underpaid

Great company to work for

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