Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 66 reviews)); "Great team and community in the company" ((in 49 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 46 reviews)); "Benefits are good" ((in 38 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 21 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 9 reviews)); "Not the best pension or benefits" ((in 8 reviews)); "Senior Management are awful and run by fear/demands." ((in 7 reviews))

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

May 12, 2025

RAC

Quality assurance consultant

Recommend

CEO approval

Business Outlook

Pros

Good team work, working own hours, being positive, always to support colleagues.

Cons

Not letting colleagues wearing joggers.

2.0

May 9, 2025

Company review

Legal adviser

Recommend

CEO approval

Business Outlook

Pros

Useful for legal experience and to gain confidence in your legal knowledge. Free coffee and cake here and there.

Cons

Poor pay. Very stressful as they monitor your calls and every minute of your time - how long your calls last, how long you put them on hold and how long your personal time is (e.g. bathroom time).

RAC Response

We’re sorry to hear about your experience - people leadership is an area we’re consistently working to strengthen. Over the past year, we’ve invested in leadership development workshops and 1:1 coaching to help our managers better support their teams. Your feedback is valued and will be passed on to inform ongoing improvements.

5.0

May 9, 2025

New recruit

Smr technician

Recommend

CEO approval

Business Outlook

Pros

Quality vans Good training opportunities

Cons

Only just started with SMR so can't really comment here, having said that so far it's been ace!

Viewing 343 - 345 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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