Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 62 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 44 reviews)); "Great team and good atmosphere" ((in 44 reviews)); "Benefits are good" ((in 36 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 38 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 10 reviews)); "No career progression" ((in 9 reviews)); "Not the best pension or benefits" ((in 9 reviews))

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RAC

RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.4

Senior management

4.4

Compensation and benefits

4.3

Work/Life balance

4.3

Career opportunities

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jun 4, 2025

Progressive Company - Legal Services

Supply chain manager

Recommend

CEO approval

Business Outlook

Pros

A really nice place to work with excellent staff and many opportunities for growth. A company you can be proud to work for.

Cons

TBH very limited cons in working for the RAC.

5.0

Jun 2, 2025

What it’s like being an apprentice

Apprentice

Recommend

CEO approval

Business Outlook

Pros

The apprentice course for the RAC is a brilliant way to learn! Management are really helpful and very supportive. You will also learn so much working with one of the patrols as they will teach you everything you they know. This is a perfect apprenticeship if you want to learn about cars and if you enjoy helping people out.

Cons

Shift work isn’t for everyone but it is also really easy to get the hang of it and you still get loads of weekends off.

5.0

Jun 1, 2025

A company that cares

Senior internal communications manager

Recommend

CEO approval

Business Outlook

Pros

Only been with the RAC for a short amount of time but absolutely love it. The colleagues, the job, the benefits and the management are amazing. I feel very privileged to have a role here.

Cons

Nothing to mention, great place.

Viewing 310 - 312 of 1,050 Reviews

Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

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