RAC reviews

4.5

89% would recommend to a friend

(1,050 total reviews)
avatar

Dave Hobday

93% approve of CEO

84% positive business outlook

RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Start from your home, tools, uniform, van supplied and great potential earnings.

Cons

Shift work might not be for everyone

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RAC Response
4mo
Thank you for taking the time to share your feedback, and for your many years of service so far us! We’re really pleased to hear you value so many things about the Patrol role and you’re absolutely right that shift work isn’t for everyone. We appreciate you calling that out for others considering the job as it's a demand-led role so will always be part of how we operate. However. it's good to call out that we continue to look at how we can best support colleagues in managing the demands of a role that’s centred around being there for our members when they need us most. Thanks again for leaving a review.
5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

nice work atmosphere everyone is really friendly the floor walkers are worth there weight in gold very helpful in helping you succeed once you get on the phones theres also room for progression the restaurant makes really nice food at reasonable prices.

Cons

uniform is hit and miss on what we can wear would be nice if we could work from home 1 day a week

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RAC Response
4mo
Thank you for sharing your experience, and we’re really pleased to hear that you’ve found the atmosphere friendly and supportive. Our floor walkers will be thrilled to know their guidance is making such a difference, and it’s great to hear you’re enjoying the on‑site facilities and can see opportunities for progression. Thanks for your feedback around uniform consistency and the wish for occasional work‑from‑home flexibility. While the nature of the role means we need most colleagues on‑site to support our customers effectively, we’ll continue to review ways we can enhance the overall colleague experience. Thank you again for your positive comments - it’s great to have you as part of the team.
5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Lovely people to work with, really nice atmosphere in the building and when you get on the phones, the floor walkers are very very helpful, no question is a stupid one!

Cons

There are no cons I've come across so far.

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RAC Response
4mo
Thank you for taking the time to leave a review. It’s wonderful to hear that you’re enjoying the atmosphere in the building and working alongside such supportive colleagues. Our floor walkers will really appreciate your kind words — creating a space where everyone feels comfortable asking questions is exactly what we aim for. We’re glad you’re having a positive experience so far, and we appreciate you sharing it.
Viewing 301 - 303 of 1,050 Reviews

Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.